My husband and I are hoping to find someone who knows child benefit and how it works. Does anyone know of any third party expert on the child benefit system we could contact? Every time we call CB to ask questions, they either refuse to answer or give mixed answers.
A brief history:
My husband has shared residence of his two children, with the residency order of having them 43% of the time.
Over the past year, his ex has asked for us to take the children on several occasions because of social engagements. Even though the residency order is for my husband to have the children 43% of the time, in actuality, he has had them 50% of the time.
Recently, his ex-wife moved in with her boyfriend, and we have bought her out of the ex-
matrimonial home. The children's school and surgeries have always been registered at what is our current address, and now she has moved out of the catchment area for both, even though she still commutes down to this area for their school drop-offs and for her job.
We pay his ex 500 pounds a month
child maintenance because she claims child benefit. On top of this, we also buy our own clothing for the children, pay for half of all uniform, school fees, haircuts, clubs, etc.
Recently, his ex has registered his children with a new surgery up near her without either his consent or informing him afterward. She has also threatened to remove them from their current school to one up near her because she claims to be the "main carer" even though there is joint residency in order. In my opinion, this is irresponsible behaviour and unacceptable.
We would like to look into claiming one child benefit, but would like some advice before we begin the dispute. If anyone knows of someone who could help, we would appreciate it!