high and incorrect child support payments

Hi, I wonder if anyone call help! My husbands has always paid Child to support to his ex via attachment of earnings. Having recently gone through his huge pile of paper, I realised it's totaly wrong. Having spoke direct to the CSA the have ammeneded the assesment accordingly. however, this dosen't alter the previous payments. They were taking double the amount the were suppose to and arrears that are non accountalbe! in addition they then took double payements with no prior warning leaving my husband with only 10% of his wages, when I looked further the CSA are suppose to allow you protected income and other allowances and my husbands previous claim to date had none of the expected allowances, hence the very high payments of support. We have requested all break downs to date and the break down of the child support amount calcualtions, but they have refused to forward it, this is making it difficult for us to work the exact amount that's been over paid. In addition there a previous letters stating he had overpaid but yet insists there are arrears, we checked the dates of the arreas and my husband wasn't even working during that 6 months period, and yet we sent proof in to the CSA, but they still won't acknowledge or respond to our letters and requests. We had considered making a direct appliciation to court, but we can't work out the amount, it is only estimated! Please can anyone help! now his ex has threatened court for Child support as the amount was decreased by the CSA but his ex is making an applicaiton to court for a high amount, we were told by the CSA we were not to pay it!

Don't waste time or energy chasing the muppets at the end of the phone.

Write to your MP; detailing all your queries and listing the questions you want answers to. You can do this quite easily via email on WriteToThem.Com

The MP's letter gets sent to a special correspondence section (they have so many) of the CSA and you will get a reply, of sorts.

If you remain unhappy you can then contact the Independent Case Examiner (ICE). The fact that you have previousely written to the MP would allow you to circumvent the graveyard pantomime of the CSA complaints procedure that you would normally have to use to reach this stage.

ICE, may take months, perhaps a year to reach a conclusion. But it would reach one. The next stage after this would be the Ombudsman, but hopefully would not be needed.

Get your partner to contact them (as they are unable to deal with you under the data protection act) and ask them for this information.

If they still refuse then tell them that he wants to take if forward to an appeal and as such insist that they forward the correct documentstion. Keep chasing this.

Eventually he will get what he's asked for even if it's the official dicumentation to be presented by the csa to the appeal hearing. At the appeal the case will be heard by an accountant and a solicitor at the least who are independent so he would get a fair hearing and calculation review there anyway.

T