Maintenance Stopped

Up until recently, I was getting £5 a week from my ex, through the CSA. He has now stopped claiming benifits however, and is working.
He told me all this at a contact session, and told me he had rung the CSA, and that my money would be increasing.
After a few weeks of no money, and hearing nothing from either my ex or the CSA, I rang them to chase it up.
Turns out, my ex HAD rung, but only to tell them he was no longer claiming benifits! He didn't tell them anything about him having a job, and that was why I had been getting no money from him.
I gave them all his information, him address and telephone number, plus the information he had told me about how much he was earning. They told me they would look into it.
I was quite suprised a week later, when they rang me back and told me he had NOW admitted he was working, and they were waiting for him to send in copies of his wage slips, so they can take the appropriate amount out of his wages.
This was a few weeks ago now, and I've heard nothing from them. Shall I ring them again?
I'm not bothered about getting large amounts of money from him. Even going back to the £5 a week would suit me!
I just think he should pay something at least, as he does nothing else for his daughter!

It's probably worth ringing them again to see what the backlog is, but they do seem to be onto it. I assume that when you do get the money you will also get arrears, anyway.

Best wishes,
Sadie

I didn't get arrears when my ex started paying to begin with.
It took them ages to decide he should pay anything at all, and they started off with him paying £5 a week, from the week after they sent me a letter, to tell me he had to pay.

I have had numerous conversations with the CSA over my maintenance. Yes you should phone up - keep making a nuisance of yourself. It is the only way to get it sorted, and he should be paying maintenance - it's his responsibility. One thing I have found is go on the CSA website and go to complaints - type an e-mail to them, it's surprising how quick they reply, usually the next day! As they have to reply by law within a certain timescale, and also that way your complaint is logged. I know it's easy to give up the fight. I've been tempted myself, but keep at them. It's their job to sort it out for you. Good luck:)

I agree with Shirley - you do have to make a nuisance of yourself to get anywhere with them. I phone once a week. The general consensus is that you should write to them using recorded delivery to tell them anything and/or confirm anything that they might have told you! Phone conversations are harder to trace, although you can only assume a portion of them must be recorded at least.

It's worth knowing my friend was told that they had only pushed hard on her case because she had phoned them everyday for 3 months!

Yea you so right. By the way changed my username from Shirley to Angrymama. Another point to make is send copies of all your phone bills in highlighting the times you have called them and how much it cost (mine is £13.58 up to now) and I was assured by a supervisor that they will re-imburse you for the phone calls you make. I know they are sick of me keep phoning, but do feel like my case is on top of their list just to sort it out and shut me up lol! Believe you me it really isn't my nature, but I am getting tough and angry with the whole system - hence the name Angrymama!! Please don't give up, it doesn't matter about the amount, it's your right and you should be heard and not dismissed. Let us know how you get on x

I rang the CSA again, and the woman said she would now take the case on personally, as no one had been assigned to it!
She said they had to pass our case from the benifits people, over to the people who deal with work (not sure what they are called).

She said that my ex hadn't yet sent them his wage slips, so they were going to call and/or write to him again asking him to send them, or proof of his earnings, and if that fails, they are going to write to his employer to get the information.

The only thing is, I think they are going to fake it to be honest, as he is working for his landlord, as a carer for his landlords mentally ill daughter. He and his landlord are good friends, so may try and say he is earning less than he is.